Casushi Casino Terms and Conditions

Welcome to Casino Casushi. These Terms and Conditions govern your use of our platform, games, and banking services in the United Kingdom.

Registration and Identity Verification

Eligibility: Access is restricted strictly to UK residents aged 18 and over. Underage gambling is a criminal offence.
Verification: In accordance with UKGC regulations, electronic identity and age verification checks via TransUnion must be completed before you are permitted to deposit or gamble with real money.
Account Responsibility: You are permitted to register only one account. You are solely responsible for maintaining the confidentiality of your login credentials.

Payments and Customer Funds

Deposits and Withdrawals: Supported payment options include debit cards, Trustly Pay by Bank, Apple Pay, and Google Pay. Minimum transaction amounts start at £10, with no internal transaction fees applied by Casushi. Withdrawals are returned to the original deposit source where available.
Protection of Customer Funds: Customer funds are held in bank accounts separate from company operational accounts. In accordance with UKGC ratings, these funds are categorized as not protected in the event of company insolvency.

Bonuses and Fair Play

Promotional offers, including free spins with 0x wagering requirements, carry specific terms such as a minimum deposit of £10 and a 48-hour expiration period. Misuse of promotions, multi-accounting, or fraudulent activities will result in immediate account termination.

Disputes and Enforcement

If a complaint cannot be resolved internally through our customer support team after 8 weeks, players may escalate the matter to the Independent Betting Adjudication Service (IBAS), our recognized Alternative Dispute Resolution provider. For legal queries, contact us at [email protected].